Posted 27.02.2024

Auckland automotive software company Auxo says it has taken steps to contain the effects of a cyber attack by offshore hackers earlier this month.

Auxo Chief Executive David Murdoch says cyber security is taken extremely seriously and he’s confident the potential impact on customers has been contained.

Mr Murdoch says Auxo continues to devote significant time and resources to strengthen protection for both Auxo products and our partner customers’ IT systems, and has engaged cyber security and legal experts with international experience on an enhanced security programme.

“We have made every effort to protect our customers, and thank them for their patience and understanding,” Mr Murdoch says.

“We will continue to be in contact directly with any potentially affected customers, but I reiterate, we believe the threat has been contained.

“As part of our response, Auxo has been working with NZ Police, the Privacy Commissioner and privacy law experts,” Mr Murdoch says.

“While it is extremely disappointing to be the victim of an attack, we have taken the opportunity to further secure our systems, and we will be working with our customer base to increase the resilience and security of all Auxo and customer IT systems.”

For security reasons, and because of ongoing investigations, Auxo is not intending to issue any further public information.

If Auxo customers have questions about this issue, they can contact

Posted 20.02.2024

Auckland automotive software company Auxo continues to investigate and work to resolve an attack by offshore hackers.

Chief Executive David Murdoch says the company has engaged outside cyber security experts to assist.

“The perpetrators are sophisticated, offshore criminals so we are getting the best available advice and information,” Mr Murdoch said.

New Zealand Police are also investigating, and the Office of the Privacy Commissioner (NZ) has been notified.

“The security of our customers’ information is of the highest priority to us,” Mr Murdoch says.

“We are working tirelessly to get this sorted and implement additional security precautions”.

“We would like to thank our customers for their patience and understanding.”

Mr Murdoch says confirming the impact on customers is one of our highest priorities and we continue to contact customers directly where there are relevant developments.

As the matter is under police investigation, no further comment will be made at this time.

If Auxo customers have questions about this issue, they can contact

Posted 09.02.2024

Automotive software business Auxo is investigating an apparent attack from offshore hackers.

New Zealand Police, CERT NZ, and the Office of the Privacy Commissioner (NZ) have been notified.

In the meantime, Auxo has contacted all customers known to be impacted to notify them of the issue, and taken urgent additional steps to secure relevant systems.

Auxo CEO, David Murdoch said the company has been working around the clock since learning of the issue.

“We want to assure our customers that we always take the security of their information extremely seriously,” Mr Murdoch said.

“We will spare no effort in protecting them, and sincerely hope the perpetrators are caught.”

“We will work with all authorities and agencies on this matter.”

As the matter is the subject of a police investigation, Auxo is unable to comment further at this time.

If Auxo customers have questions about this issue, they can contact