Posted 20.02.2024

Auckland automotive software company Auxo continues to investigate and work to resolve an attack by offshore hackers.

Chief Executive David Murdoch says the company has engaged outside cyber security experts to assist.

“The perpetrators are sophisticated, offshore criminals so we are getting the best available advice and information,” Mr Murdoch said.

New Zealand Police are also investigating, and the Office of the Privacy Commissioner (NZ) has been notified.

“The security of our customers’ information is of the highest priority to us,” Mr Murdoch says.

“We are working tirelessly to get this sorted and implement additional security precautions”.

“We would like to thank our customers for their patience and understanding.”

Mr Murdoch says confirming the impact on customers is one of our highest priorities and we continue to contact customers directly where there are relevant developments.

As the matter is under police investigation, no further comment will be made at this time.

If Auxo customers have questions about this issue, they can contact comms@auxosoftware.com.

Posted 09.02.2024

Automotive software business Auxo is investigating an apparent attack from offshore hackers.

New Zealand Police, CERT NZ, and the Office of the Privacy Commissioner (NZ) have been notified.

In the meantime, Auxo has contacted all customers known to be impacted to notify them of the issue, and taken urgent additional steps to secure relevant systems.

Auxo CEO, David Murdoch said the company has been working around the clock since learning of the issue.

“We want to assure our customers that we always take the security of their information extremely seriously,” Mr Murdoch said.

“We will spare no effort in protecting them, and sincerely hope the perpetrators are caught.”

“We will work with all authorities and agencies on this matter.”

As the matter is the subject of a police investigation, Auxo is unable to comment further at this time.

If Auxo customers have questions about this issue, they can contact comms@auxosoftware.com.